Exhibitor Resources

Boston Exhibitor Resources

Important Deadlines

*please note some deadlines for specific services may differ from the company’s general ordering deadline. Please contact customer service with questions

Freeman Ordering Deadline

Order using your company’s online ordering portal prior to the discount price deadline of March 26, 2026.

Customer Service Information:

Freeman – contact Exhibitor Support

If you need to book or quote shipping services, please contact Freeman Transportation®.

Exhibitor frequently asked questions

For more information and helpful hints on products and services, ordering and invoicing, shipping your freight, and other top questions, please visit FreemanOnline’s FAQ page.

Exhibitor service hours

Our Exhibitor Services team will be available from 8:00 AM – 5:00 PM from the first day of Exhibitor Move-in to the last day of Exhibitor Move-out. Hours may be extended the day before show open and the day of show close to assist with additional exhibitor needs.

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Hynes Convention Center Ordering Deadline

Ordering Portal: CLICK HERE

Pricing Categories: Discount, Standard and On-Site rates are available for most services. To qualify for the discount rate, order requests and payment must be received 21 days prior to the show opening. 

Discount Deadline: April 3

Pricing for rates: Discount, Standard and On-Site, at the back of the Ordering Guide linked here

Also inside the Hynes CC Ordering Portal. 

Standard rates will apply to orders received after this discount cut-off date and be effective until move-in begins. On-site rates will apply to orders received once move-in has begun.

Hynes Convention Center Customer Service: 

Use [email protected] Or https://www.signatureboston.com/contact-us

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NECANN EXHIBITOR DEADLINES

All exhibitors must register booth staff by April 20, 2026 to get a free booth staff ticket. After April 20, exhibitors must pay for new registrations. 

Contact [email protected] with questions

Sampling Deadline to submit the Levy Restaurant Sample Food and/or Beverage Distribution Authorization Request: Mar 24, 2026

Click here for a link to the submission form

Important Details and Deadlines

  • Freeman General Contractor

Order Here: Material Handling, Shipping Logistics, Labor, Furniture, Carpeting for your booth

Link to Freeman’s Ordering Portal: CLICK HERE

  • Hynes Convention Center

Order Here: Electricity for your booth, Enhanced Wifi (free basic wifi included), Rigging, Cleaning, Catering (see below for Sampling Instructions)

Link to the venue’s Ordering Portal: CLICK HERE

Here’s a how-to-use video about the venue ordering portal: CLICK HERE

  • Tips for Exhibiting
Display Guidelines: CLICK HERE – all booth material must remain inside rented space

MOVE-IN INSTRUCTIONS & LOADING DOCK DIRECTIONS

PLEASE NOTE YOU HAVE AN ASSIGNED TIME TO MOVE IN

SHOW DATES & HOURS

Exhibitor Move In:Thursday, April 23 8:00 AM – 9:00 PM- BY ZONES, see info below

Event hours: Friday, April 24 10:00 AM – 5:00 PM    (Exhibitor Access 8:00 AM-5:30 PM)

Event hours: Saturday, April 25  10:00 AM – 4:00 PM    (Exhibitor Access 9:00 AM-8:00 PM)

Exhibitor Move Out: Saturday, April 25  4:00 PM – 8:00 PM Move Out

MOVE IN DATES & HOURS – PLEASE NOTE YOU HAVE AN ASSIGNED TIME!

Move in will take place by ZONES which are determined by a company’s booth location on the show floor. Your company’s booth number is in either Zone 1, 2 or 3 based on the number. 

Check the map linked below and and use your booth number as a guide

Zone One, Auditorium, booths 100-599: Move In: 8:00am – 11:00am

Zone Two, Hall C, booths 600-1299: Move In: 11:00am – 2:00pm

Zone Three, Hall D, booths 1300-1800: Move In: 2:00 – 5:00pm

The exhibit hall is open to all exhibitors until 9pm on Thursday, April 23 for booth set up

Exhibitors may also set up on Friday April 24 beginning at 8am. The event opens at 10am 

If you want to look up your booth place and number, please see the 2026 New England Cannabis Convention Floor Plan for an alphabetical exhibitor list to find your booth number (linked here). If the timeframe you are assigned does not give you the amount of time you need and you wish to request a different timeframe, please contact Kris at [email protected]. Some exceptions can be made. 

Locate your booth on the floor plan to determine your move in time

ZONE ONE 8:00 AM – 11:00 AM – booth number 100-599

ZONE TWO 11:00 AM – 2:00 PM – booth number 600-1299

ZONE THREE 2:00 PM – 5:00 PM – booth number 1300-1800

FRI, April 24:MOVE IN all exhibitors  8:00AM – 10:00AM (SHOW OPENS AT 10:00 AM)

HAND-CARRIED ITEMS

The Hynes Convention Center maintains a hand-carry policy that prohibits rolling two or four-wheeled carts, hotel-type carts and dollies from the Boylston Street or Prudential Center entrances into the show.  Smaller folding luggage carts are acceptable. 

LOADING DOCK ACCESS & INSTRUCTIONS:

  • Access for unloading exhibits is the Cambria Street Service Entrance located off Massachusetts Avenue. Use this access if your company’s employees plan to unload. Bring your own carts, two and four-wheeled hand trucks are allowed. Minimum two people in the vehicle so one can move the vehicle immediately after unloading. 20 minute time limit to unload. 
  • Note that only bona fide employees of an exhibiting company can perform work/unloading.
  • Upon arrival, you will be required to present an ID to gain entry to the loading dock area. You will receive unloading instructions at the gate. There is a minimum of two people per car upon entering the loading area. You must bring your own handcart if you will require one.  You may use only hand-operated equipment; two-wheeled hand trucks and four-wheeled hand trucks are permitted.  Equipment must be unloaded and moved into the exhibit hall while the vehicle is being parked.  THERE IS A 20-MINUTE TIME LIMIT FOR UNLOADING VEHICLES IN THE LOADING DOCK AREA.  Exhibitors are not permitted to live park.

If you require the use of a loading dock and heavy machinery to unload your shipment, Freeman Convention Company will need to unload your materials using their labor.  There is a fee for this service.  If you are transporting large items for your exhibit and need assistance with the use of a four-wheel dolly or pallet lift, arrangements must be made with Freeman in advance.  There is a fee for this service as well.  Freeman can also handle any shipping needs at an additional cost. Use your exhibitor ordering portal to coordinate with Freeman.

DIRECTIONS TO CAMBRIA STREET LOADING DOCK 

Driving from Mass Pike:

  • Take Exit 133W (Prudential/Copley Place) 
  • Stay left and take ramp toward Prudential Center, as you exit onto Huntington Avenue, staying right while on Huntington Avenue 
  • At the next set of lights turn right onto Belvidere Street then take right onto Dalton St.  Sheraton Boston will be on your right. 
  • When you come to the end of Dalton Street at Boylston Street (Fire Dept. straight ahead), you will take a left at the lights and then another left when you see the Cambria Street ramp.

Driving from Massachusetts Avenue:

When you turn onto Boylston Street, Cambria Street will be your first immediate right. Cambria Street goes down the ramp to the Loading Dock.

Walking from 900 Boylston Street (Hynes Front Entrance):
Walk down about 2 blocks back towards Massachusetts Avenue and go down the ramp on Cambria Street.

Walking from the Sheraton Entrance (Dalton Street):

Walk up Dalton Street and take a left onto Boylston Street. Walk down 1 block and down the Cambria Street ramp.

Move-out checklist

Dismantle and move-out information

  • All exhibitor materials must be removed from the exhibit facility by April 25, 2026 – 8:00 PM.
  • To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-Out deadline, please have all carriers check-in to the marshalling yard by April 25, 2026 – 7:00 PM. In the event your selected carrier fails to show on final move-out day, Freeman reserves the right to re-route your freight onto another carrier.

Excessive trash and booth abandonment

  • Note that any excessive trash which consists of display materials, carpet, padding, crates and/or pallets will be disposed of and charged both a handling fee and disposal fee during exhibitor move-out.
  • Clear out booth. Any excessive materials left in the booth at the end of the event will be considered trash.

Please ensure your driver has the following information to expedite loading: 

Show Name, Exhibitor Name, Booth #, 
destination city & state, and the carrier name.

Your materials can be picked up at this address:
Pick-up Address

Hynes Convention Center
900 Boylston St
C/O Freeman
Boston,  MA  02115,  USA

For this event, all carriers must check into the marshalling yard before arriving to the show site address. Please provide this address to your carrier. The marshalling yard will be open during the scheduled exhibitor move-out dates and times.

Marshalling Yard Address

Marshalling Yard
Cambridge St
Allston,  MA  02134,  USA

*please note some deadlines for specific services may differ from the company’s general ordering deadline. Please contact customer service with questions

Freeman Ordering Deadline

Order using your company’s online ordering portal prior to the discount price deadline of March 26, 2026.

Customer Service Information:

Freeman – contact Exhibitor Support

If you need to book or quote shipping services, please contact Freeman Transportation®.

Exhibitor frequently asked questions

For more information and helpful hints on products and services, ordering and invoicing, shipping your freight, and other top questions, please visit FreemanOnline’s FAQ page.

Exhibitor service hours

The Exhibitor Services team will be available from 8:00 AM – 5:00 PM from the first day of Exhibitor Move-in to the last day of Exhibitor Move-out. Hours may be extended the day before show open and the day of show close to assist with additional exhibitor needs.

_____________________________________

Hynes Convention Center Ordering Deadline

Ordering Portal: CLICK HERE

Pricing Categories: Discount, Standard and On-Site rates are available for most services. To qualify for the discount rate, order requests and payment must be received 21 days prior to the show opening. 

Discount Deadline: April 3

Pricing for rates: Discount, Standard and On-Site, at the back of the Ordering Guide linked here

Also inside the Hynes CC Ordering Portal. 

Standard rates will apply to orders received after this discount cut-off date and be effective until move-in begins. On-site rates will apply to orders received once move-in has begun.

Hynes Convention Center Customer Service: 

Use [email protected] Or https://www.signatureboston.com/contact-us

________________________________________

NECANN EXHIBITOR DEADLINES

All NECANN Boston exhibitors must register staff working their booth by April 20. If your booth staff is not registered by that date,  they will not be able to register for a free exhibitor pass on-site and will have to purchase a ticket. Contact [email protected] with questions

Sampling Deadline to submit the Levy Restaurant Sample Food and/or Beverage Distribution Authorization Request: March 24, 2026

Click here for a link to the submission form

LEVY RESTAURANTS / JOHN B. HYNES VETERANS MEMORIAL CONVENTION CENTER

Sample Food and/or Beverage Distribution Authorization Request


Information must be received to Levy Restaurants no later than close of business (5:00 PM EST) on
03/24/26

Click here for the Levy Restaurant Authorization Form

Address of the Hynes Convention Center:

900 Boylston St, Boston, MA 02115

PARKING

Within a three-block walk of the Hynes Convention Center are many parking garages totaling over 4,400 spaces. There is limited meter parking available around the Hynes and adjacent streets.

Hynes Auditorium Parking Garage

50 Dalton Street, 617-247-8006

Back Bay Hilton Hotel Parking Garage

40 Dalton Street, 617-236-1100

Belvidere Street Lot

53 Belvidere Street, 617-536-0910

Boston Marriott Hotel Copley Place

100 Huntington Avenue – Valet Parking

617-236-5800

Colonnade Hotel Parking Garage

120 Huntington Avenue, 617-424-7000

Copley Place Parking Garage

100 Huntington Avenue, 617-369-5025

(corner of Huntington Ave & Dartmouth St)

Prudential Center Parking Garage

800 Boylston Street, 617-236-3060

Sheraton Boston Hotel Parking Garage

39 Dalton Street, 617-236-6172

PUBLIC TRANSPORTATION

Via Logan Airport:

Round-trip shuttle from Back Bay to Logan Airport – The Back Bay Logan Express shuttle runs every 20 minutes and picks up passengers from Logan Airport and Hynes Convention Center. The cost is $5.00 one-way fare. Credit or Debit Card only (or Free with Valid with MBTA Pass).

Via Subway:

Take the subway bus from any terminal to the airport subway station, transfer to the Blue Line and board the westbound train (marked Bowdoin Station) to Government Center. Get off the train and follow signs to the Green Line and board Green Line Train D (Riverside) to the Hynes Convention Ctr Stop. Once you get off the subway, choose any exit and follow the

signs to the Hynes. For more information visit: massport.com

Via Amtrak and Commuter Rail:

If traveling by Commuter rail or Amtrak from points west or south of Boston, get off at the

Back Bay Station and walk through the Copley Place Mall to the Prudential Center

and follow the signs to the Hynes Convention Center. For more information please visit: www.amtrak.com.

Via Bus (MBTA Silver Line to South Station):

Take the Silver Line Bus to South Station. As you depart the terminal, walk to the right and the Silver Line pick-up is at the head of the line at Terminal D. The Silver Line stop is along the roadway between Terminal C and D. Take Silver Line to South Station, transfer to Commuter Rail to Back Bay Station and walk through the Copley Place Mall to the Prudential Center and follow the signs to the Hynes. For more information please visit: mbta.com.

NECANN offers a lead retrieval service through the Captello app. This platform offers the exhibitor the opportunity to customize the interaction with a lead to improve the experience and drive higher ROI at NECANN conventions. Lead retrieval service is optional and is priced at $195 for each different NECANN show in which you exhibit. However, no additional cost is necessary to share the lead retrieval license with your staff. Here are a couple of short videos providing more information about the service:

Here’s the link to purchase the lead retrieval service for Boston: CLICK HERE

Video: Here’s a tutorial on how to buy the lead retrieval service: CLICK HERE

If you have technical questions about the service, use the Captello support contact: [email protected]

SCAM ALERT/FRAUDULENT SERVICES

In your online booth profile, the “Public Contact” fields are OPTIONAL, and we recommend that they be left blank until the week of the convention. If you have visible contact information in your profile in the weeks/months leading up to the convention, it WILL be used by scammers to bombard your email and phone number with phony offers to sell you attendee lists, hotel accommodations, shipping, etc. NECANN and our partners NEVER sell our contact information or make it available to 3rd parties. 

Any email or phone offer to sell you an attendee or exhibitor lists, hotel reservations, shipping services, etc. is a scam. If you have any doubts about the legitimacy of someone claiming to be a representative of NECANN, please contact NECANN’s Kris at [email protected]