Exhibitor Resources

Important Deadlines
Venue Order Forms, discount deadline September 1 (electricity, telecomm, booth cleaning, AV): CLICK HERE
Exhibit Hall Floor Plan CLICK HERE
Reserve hotel rooms: OnPeak – Official Housing Vendor
August 19 to September 11 – Advanced Warehouse opens to receive shipments
Address to Advance Warehouse:
To:Exhibitor Name & Booth Number
For: 2025 New York Cannabis Convention
c/o Capital Convention Services
153 Northboro Rd, Suite 6
Southborough, MA 01772
September 1 – Deadline to submit advertisement in Digital Show Program (for exhibitors who bought separately) – email [email protected] if you need the submission form resent
September 1 – deadline to submit Social Media Assets (for exhibitors who bought separately) – email [email protected] if you need the submission form resent
September 4 – For the event’s decorator, Capital Conventions, the early-order discount ends for ordering their services: booth furniture, carpet, labor, material handling: Capital Conventions
September 11 – Last day shipments accepted to advance warehouse: Capital Conventions
September 18 – Shipments directly to Convention Center accepted during move-in hours only: September 18, 1pm-7pm
Address for Direct Shipments:
Exhibitor Name & Booth Number
2025 New York Cannabis Convention
c/o Capital Convention Contractors
Floreano Convention Center
123 E. Main St
Rochester, NY 14604
OFFICIAL VENDORS
Capital Convention Services- Event General Contractor: Decorator, labor services, furniture rental
OnPeak – Official Housing Vendor
Captello – Lead Retrieval Services
QUESTIONS
Kris Hultgren – [email protected]
Important Details
Registering Booth Staff: You will register staff through our attendee ticketing page on the NECANN website (not through the exhibitor portal on MapDynamics).
Your NECANN point-person will receive an email with registration instructions. Email [email protected] with questions.
10×10 booths get 4 badges
10×20 get 8 badges
20×20 get 12 badges
Sponsors get 12 badges
Hotel Reservations: For hotel reservations, visit the show’s official housing vendor, OnPeak.
Click here, Official Housing Vendor.
Note: If you are contacted by other third-party companies offering hotel assistance, please be aware they are not endorsed by NECANN.
Booth Administrator Role at NECANN & Your Exhibitor Portal
Thank you for exhibiting with NECANN! You are currently listed as your company’s Admin contact. As such, you will be our main point of contact for all communication related to the show. You will receive the digital exhibitor manual from the show’s general services contractor, which will include info on booth package, shipping of materials and other services such as electrical and furniture/carpet rentals.
Once your order is confirmed, your admin person will receive an email invitation to access your online booth portal.
CREATE YOUR ONLINE BOOTH PROFILE
Once you accept the invitation to your exhibitor portal, you can set up a log-in and then you will have access to customize your listing on the interactive online exhibitor map, which includes space for a description of your organization/products, your company logo and contact information. Attendees use this information to plan their visit to the show and we encourage you to take advantage of this opportunity.
EXAMPLE:
WHAT ELSE CAN I DO IN OUR EXHIBITOR PORTAL?
• Learn about and reserve other marketing opportunities, such as online show program and digital advertising space.
• Make booth payments.
HOW DO I CHANGE OUR COMPANY ADMIN TO A DIFFERENT PERSON?
Though each company is only able to have one Admin, it’s easy to change who that person is. Simple send an email to Carolyn Weston, [email protected], requesting the link to change your admin. If you have any questions or need information, please contact Carolyn at 508-561-6243/[email protected] or Kris Hultgren, [email protected], 207-400-4446.
LEAD RETRIEVAL SERVICE
NECANN offers a lead retrieval service through the Captello app. This new platform offers the exhibitor the opportunity to customize the interaction with a lead to improve the experience and drive higher ROI at NECANN conventions. Lead retrieval service is optional and is priced at $195 for each different NECANN show in which you exhibit. However, no additional cost is necessary to share the lead retrieval license with your staff. Here are a couple of short videos providing more information about the service:
Video: Here’s a tutorial on how to buy the lead retrieval service
https://help.leadliaison.com/watch/c0f62oVa530
Here’s the link to purchase the lead retrieval service for New York: CLICK HERE
If you have technical questions about the service, use the Captello support contact: [email protected]. You can always reach out to Kris at NECANN for help, too, at [email protected].
SCAM ALERT/FRAUDULENT SERVICES
In your online booth profile, the “Public Contact” fields are OPTIONAL, and we recommend that they be left blank until the week of the convention. If you have visible contact information in your profile in the weeks/months leading up to the convention, it WILL be used by scammers to bombard your email and phone number with phony offers to sell you attendee lists, hotel accommodations, shipping, etc. NECANN and our partners NEVER sell our contact information or make it available to 3rd parties.
Any email or phone offer to sell you an attendee or exhibitor lists, hotel reservations, shipping services, etc. is a scam. If you have any doubts about the legitimacy of someone claiming to be a representative of NECANN, please contact [email protected].
Show Decorator: Capital Conventions
Capital Conventions CLICK HERE (Show decorator – furniture, carpet, labor, material handling)
Venue Order Forms, discount deadline September 1 (electricity, telecomm, booth cleaning, AV): CLICK HERE
August 19 – NECANN’s event decorator, Capital Conventions, will open its advanced warehouse to receive shipments through September 11. Use this address:
Exhibitor Name & Booth Number
2025 New York Cannabis Convention
c/o Capital Convention Services
153 Northboro Rd, Suite 6
Southborough, MA 01772
Material Handling fees will be applied. See Exhibitor Manual for more information. CLICK HERE
FOR DIRECT SHIPMENTS TO THE VENUE:
September 18 only (hours 1pm-7pm) – Use this address:
Exhibitor Name & Booth Number
2025 New York Cannabis Convention
c/o Capital Convention Contractors
Floreano Convention Center
123 E. Main St
Rochester, NY 14604
The Joseph A. Floreano Rochester Riverside Convention Center has the right to provide all food and beverage. However, the Convention Center must be made aware in advance by the Licensee of any vendors, exhibitors or affiliates of the Licensee that would be distributing food samples at said Licensee event, and what those types of food items are. Samples must be no more than (3) ounce portions in disposable containers. For any food items requiring refrigeration or cooking on site, the individual vendor, exhibitor or affiliate of the Licensee is required to obtain a temporary food permit from the Monroe County Health Department, and the Joseph A. Floreano Rochester Riverside Convention Center must be added as additionally insured to their insurance. For any food items that do not require refrigeration or cooking on site (i.e. cookies, candies, bite sized pieces of cake, etc.) a temporary food permit is not required, however, the vendor, exhibitor or affiliate of the Licensee must still add the Joseph A. Floreano Rochester Riverside Convention Center as additionally insured to their insurance. It is the responsibility of the Licensee to insure that all food vendors, exhibitors or affiliates of the Licensee have complied and obtained the required permits and insurance, and that copies of these items are provided to the Convention Center (3) business days prior to the start of the event.
Your company may have purchased an advertisement in the NECANN New York Digital Show Program and/or bought a social media post to NECANN’s network. If so, use the links below to take you to the form for submitting the deliverables. Contact [email protected] if you have any questions.
To Submit a Digital Show Program Ad: CLICK HERE
To Submit Social Media Assets: CLICK HERE